You can cancel your order within 24 hours of placing it, as long as it hasn't been shipped yet. Once your order has been processed and shipped, cancellation is no longer possible, but you can still return the items following our return policy.

Orders placed on weekends or holidays may have extended cancellation windows due to processing delays.

To cancel your order, please contact us immediately using one of these methods:

Our customer service team will process your cancellation request as quickly as possible.

When requesting a cancellation, please have the following information ready:

• Order number (found in your confirmation email)
• Email address used to place the order
• Full name on the order
• Reason for cancellation (optional but helpful)

Having this information ready will help us locate and process your cancellation request faster.

Cancellation requests are typically processed within 4 business hours. Our customer service team is available 24/7 to assist you with urgent cancellation requests.

You'll receive a confirmation email once your cancellation has been processed. If you paid by credit card, the refund will appear on your statement within 3-5 business days. Other payment methods may take longer to process.

If your order has already shipped, cancellation is no longer possible. However, you have several options:

• Return the items once you receive them following our return policy
• Refuse delivery when the package arrives (it will be returned to us)
• Contact us to discuss your specific situation

We're always happy to work with you to find the best solution for your needs.

No cancellation fees apply when you cancel within our 24-hour window. We believe in hassle-free shopping and won't charge you for changing your mind.

However, if payment processing fees have already been charged by your bank or payment provider, those may not be refundable as they are beyond our control.